Create HMS with these Steps

How To Create Hospital Management Software: Step-By-Step Guide

Quick Summary: If you are running a hospital, you can understand how difficult it is to maintain and manage day-to-day activities or daily operations and huge data of patients. Thus, You need hospital management software. But it isn’t a cup of tea for everyone. So, the question is how to create a hospital management software? Well, this is what we will tell you in this blog. Keep reading!


Creating a Hospital Management Software is complex yet important in today’s healthcare landscape. This software plays a pivotal role in streamlining administrative claims management tasks, and payroll management, enhancing patient care, and ensuring the efficient functioning of medical facilities. In this step-by-step guide, we’ll break down the process into manageable chunks, making it accessible even if you’re not a tech guru.

Hospital Management Software simplifies various hospital tasks, including patient registration, appointment scheduling, billing, and other electronic medical record and management. It’s a powerful tool that can improve the overall healthcare experience for both patients and healthcare providers.

So, let’s start on this extremely interesting topic: How to create the best hospital management software ever? And if you need more help then, approach a hospital management software development company!

But Now keep reading this!

What Is Hospital Management Software?

What Is Hospital Management Software
Before knowing the How to create hospital management software, first understand the meaning of HMS.

So, Hospital management system or hospital software tool is like a digital helper for hospitals or the healthcare industry. It’s computer software that helps hospitals and clinics keep track of patient records, appointments, medicines, and more.

In addition, it makes managing a hospital’s day-to-day tasks easier and more organized. Doctors and staff can use it to schedule appointments, update patient information, and even handle billing and payments. Basically, it’s a tool that helps healthcare centers to run smoothly and take better care of patients.

Some Common Features Of Hospital Management Software

Now, let’s have a look at the features of Hospital management system:
Features of Hospital Management Software

  • Patient Registration
  • Appointment Scheduling
  • Electronic Health Records (EHR)
  • Billing and Invoicing
  • Inventory Management
  • Pharmacy Management
  • Laboratory Management
  • Radiology Information System (RIS)
  • Financial Management
  • Staff and Resource Management
  • Electronic Prescriptions
  • Telemedicine Integration
  • Reporting and Analytics
  • Security and Compliance
  • Patient Portal
  • Mobile Accessibility
  • Alerts and Reminders
  • Emergency Management
  • Insurance Verification
  • Integration with Medical Devices
  • Emergency Management

The Must Have Features That You Should Include In HMS

Must Have For Doctors and Hospital Staff

Hospital management software should have several key features to support doctors and staff effectively. Some of these must-have features include:

features of HMS for doctors

Patient’s Records Management And Electronic Health Records (EHR)

A good HMS should prioritize efficient patient data management. This feature ensures that doctors and hospital staff can access crucial patient information swiftly, enhancing the quality of care and reducing errors.

EHRs digitize patient data, making it easily accessible, secure, and shareable among all authorized users and healthcare providers. This enhances collaboration, minimizes paperwork, and improves patient care.

Appointment Scheduling And Billing and Invoicing

Effective appointment scheduling is important for a seamless healthcare system. It helps doctors manage their time effectively, reduces patient wait times, and enhances overall patient satisfaction.

Efficient billing and invoicing processes are essential for healthcare facilities. This feature simplifies financial transactions, reduces billing errors, and ensures a steady revenue stream behavioral health centers.

Prescription Management And Laboratory and Test Results Integration

An effective HMS must include prescription management to enable doctors to prescribe medications electronically, improving accuracy and reducing prescription-related errors.

Seamless integration with laboratory systems facilitates quick access to test results. This expedites diagnosis and treatment decisions, leading to better patient outcomes.

Inventory Management

Hospitals deal with a wide range of medical supplies. Robust inventory management ensures that essential supplies are always available, reducing disruptions in patient treatment.

Staff Scheduling And Patient Portals

Efficient staff scheduling is necessary to ensure quality control and that hospitals are adequately staffed at all times. This feature helps optimize work shifts, minimize burnout, and maintain quality treatment.

A patient portal allows doctors to access their patient’s electronic medical records, schedule appointments online, and communicate with their healthcare providers securely. This not only enhances patient engagement but also reduces administrative burdens on healthcare professionals, ensuring smooth operations.

Reporting and Analytics

Effective reporting and analytics tools are vital for doctors and hospital staff. They provide actionable insights into patient data, helping medical professionals make informed decisions, improve patient outcomes, and streamline resource allocation.

Security and Compliance And Mobile Accessibility

In the healthcare industry, data security and regulatory compliance are paramount. A HMS must offer top-notch clinical data security measures to protect sensitive patient information and ensure adherence to strict healthcare regulations, like HIPAA.

Accessibility via mobile apps and mobile devices is essential for healthcare providers who are constantly on the move. A mobile-friendly HMS allows doctors and staff to access patient data and perform tasks from anywhere, ensuring uninterrupted patient’s care.

Telemedicine Support

The rise of telemedicine demands that a HMS includes telemedicine support. It enables doctors to conduct virtual consultations, expanding their reach and providing patients with convenient access to healthcare services.

User-Friendly Interface, Support and Training And Customization

A user-friendly interface is a must. Doctors and hospital staff need an intuitive system that doesn’t require extensive training, allowing them to focus on patient’s care instead of grappling with complex hospital software itself.

Ongoing support and training are important. A comprehensive HMS should provide adequate training resources and responsive customer support to assist medical professionals in using the system effectively.

Every healthcare facility is unique, and a customizable HMS accommodates this diversity. It allows doctors and hospitals to tailor the system to their specific needs, ensuring it aligns perfectly with their workflows.

Must Have Features For Patients

Hospital management software should also provide essential features for patients to enhance their experience and engagement. Here are some must-have features for patients in hospital management software:
features of HMS for patients

Patient Portal And Online Appointment Scheduling

Portal is the gateway to a seamless healthcare experience. It empowers patients to access their medical information, review test results, and communicate with healthcare professionals. This feature fosters transparency and patient engagement, ultimately leading to better health outcomes and patient satisfaction.

Convenience is key in healthcare. With online appointment scheduling, patients can book appointments at their convenience, reducing wait times and improving access to care. This feature enhances patient experience and ensures efficient use of healthcare resources.

Access to Medical Records And Prescription Refills

Instant access to medical records allows patients to stay informed about their own health care journey. It promotes accountability, helps in decision-making, and enables patients to share their medical history with other healthcare professionals when necessary.

Simplify medication management with prescription refill functionality. Patients can request refills online, reducing administrative burden and ensuring timely access to vital medications, improving medication adherence.

Billing and Payment And Secure Messaging

Transparent and hassle-free medical billing, and payment options ease the financial aspect of healthcare. Patients appreciate clarity in healthcare costs, which can reduce stress and streamline the payment process.

Secure messaging ensures private and efficient communication between patients and healthcare professionals. It enables patients to ask questions, seek advice, and receive timely responses without compromising data protection.

Telehealth Services And Health Education Resources

In an increasingly digital world, telehealth services are a must. This feature offers remote consultations, expanding access to care, especially for those with mobility or distance constraints.

Equipping patients with health education resources promotes proactive self-care. Informative articles, videos, and resources can empower patients to make informed decisions about their health.

Appointment Reminders And Check-In and Registration

Reduce no-shows and missed appointments with automated reminders. Patients benefit from timely notifications, improving their adherence to scheduled appointments and treatment plans.

Simplify patient experiences with seamless check-in and registration processes. This time-saving feature reduces administrative burdens, making appointments more efficient. Patients appreciate the convenience and efficiency, leaving them with a positive impression of your healthcare facility.

Feedback and Reviews

Integrating a feedback and review system in your Healthcare Management System (HMS) is necessary. It ensures patient engagement, allowing them to share their experiences, which can enhance your services. Positive reviews can attract new patients, while negative ones provide an opportunity for improvement, showcasing your commitment to quality care

Health Alerts and Notifications

Keeping patients informed about appointments, medication, and health updates is vital. Health alerts and notifications ensure that patients stay on top of their healthcare, contributing to better compliance and overall well-being.

Emergency Contacts

Safety is important. Include an emergency contacts feature in your HMS to allow patients to easily share crucial information with healthcare providers in case of emergencies. This demonstrates your commitment to patient safety and peace of mind.

Privacy and Security

Patient data protection is non-negotiable. Prioritize robust privacy and security measures to protect sensitive electronic health record information. This not only ensures legal compliance but also builds trust among patients.

Mobile Accessibility And Language Preferences

With the ubiquity of smartphones, mobile accessibility to medical data is indispensable. An app or mobile-friendly interface lets patients access their health information, schedule appointments, and receive alerts on-the-go, enhancing their overall healthcare experience.

In our diverse world, language should never be a barrier to healthcare access. Offering language preferences in your HMS promotes inclusivity and ensures that all patients can comfortably communicate with their healthcare professionals.

Virtual Waiting Room

Eliminate the frustration of physical waiting rooms with a virtual alternative. Patients can wait for appointments remotely, reducing stress and contact with potentially contagious illnesses. This innovative feature enhances patient satisfaction and safety.

Benefits Of Creating Hospital Management Systems

TBenefits Of Creating Hospital Management Systems

Efficient Patient Care

A Hospital Management System streamlines patient treatment by digitizing patient records, making them easily accessible to doctors and nurses. This allows for quicker diagnosis, treatment, and medication management, ultimately leading to better patient outcomes and reduced wait times.

Improved Record Keeping

Digital patient record management in-keeping eliminates the need for paper files and minimizes the risk of errors. It ensures that patient data is accurate, secure, and readily available when needed, leading to more effective treatment plans and smoother coordination among healthcare staff.

Enhanced Communication

Hospital Management System facilitates real-time communication among healthcare professionals. Doctors, nurses, and administrators can share vital information instantly, enabling faster decision-making and better coordination of care for patients.

Resource Optimization

These systems help hospitals optimize resources such as staff, equipment, and beds. By analyzing data on patient admissions and discharges, hospitals can allocate resources more efficiently, reducing wait times and costs.

Billing and Financial Data management

Hospital Management System automate billing processes, reducing errors and speeding up reimbursement cycles. This ensures that hospitals receive payments promptly, allowing them to maintain financial stability and provide quality care.

Data Analytics

Hospital management software helps in collecting and analyzing patients data, treatment outcomes, and resources utilization. Hence, this management approach for data enables doctors to make accurate decisions. Additionally, it helps to improve patient care and optimize hospital tasks or activities.

Patient Engagement

By offering features like online appointment booking, access to electronic medical records, and telemedicine, hospital management system enhances patient engagement. Patients can conveniently interact with doctors. Hence, it improves communication and overall satisfaction.

Security And Compliance

HMS ensures the security of patient’s sensitive data or information through encryption and access controls. It also helps hospitals adhere to regulatory requirements like HIPA. It protects patient privacy and avoids legal issues.

Inventory Control Management

HMS ensures effective inventory management. Hence, it reduces wastage and ensures that the hospitals have the necessary medical equipment and supplies. Thereupon, this leads to cost savings and patient well-being.

Remote Access

Hospital staff can access patient records and manage tasks remotely. It enhances efficiency and allows for quicker response times to emergencies and patient needs.


As hospitals grow, the software can scale up to accommodate patient load. It handles extra service load easily. Hence, all these features make it a valuable long-term investment in healthcare management software.

Handle All Your Hospital's Tasks with an innovative approach

Types Of Hospital Management Software

Read all these types, and select the most suitable type of Hospital management System.

Electronic Health Records EHR

Electronic Health Records are digital versions of a patient’s medical history, treatments, and test results. They help doctors and healthcare professionals access and update patient information easily. EHRs improve patient care by reducing paperwork, allowing for better data sharing, and enhancing the accuracy of medical records.

Hospital Information Systems

Hospital Information Systems are comprehensive software solutions that manage various hospital operations like patient’s registration, billing, inventory, and scheduling. They streamline many administrative system tasks, improve efficiency, and enable better decision-making for hospital management.

Practice Management Software

Practice Management Software assists medical practices in handling appointments, billing, and administrative tasks. It helps healthcare providers organize their practice, reduce paperwork, and enhance patient interactions.

Laboratory Information Systems LIS

Laboratory Information Systems manage and automate tasks in medical laboratories. They track test orders, sample processing, and result reporting, ensuring accuracy and efficiency in lab operations.

Radiology Information System

Radiology Information Systems are designed for radiology departments. They manage patient’s data, radiology exams, and imaging equipment scheduling, facilitating timely and accurate radiology services.

Picture Archiving and Communication Systems

PACS software stores and retrieves medical images like X-rays and MRIs digitally. It enables healthcare professionals to view, share, and store medical images efficiently, improving diagnosis and treatment.

Pharmacy Management Systems

Pharmacy management software helps health facilities efficiently handle medication-related tasks. It tracks drug inventory, manages prescriptions, and ensures safe dispensing to patients, reducing errors and improving patient safety.

Patient Engagement and Portal Solutions

These systems empower patients to engage in their healthcare. They offer online portals where patients can access medical records, schedule appointments, and communicate with healthcare professionals, enhancing patient-provider communication and convenience.

Revenue Cycle Management (RCM) Software

Revenue Cycle Management software streamlines the financial aspects of healthcare, from billing to insurance claims. It helps hospitals optimize revenue by ensuring accurate billing and efficient payment processing.

Nursing Information Systems (NIS)

NIS software assists nurses in managing patient’s data, care plans, and workflows, ultimately improving patient care coordination and nursing efficiency.

Telemedicine and Telehealth Platforms

Telemedicine and telehealth software enable remote medical consultations, laboratory tests and monitoring, enhancing access to healthcare services and allowing patients to receive care from the comfort of their homes.

Healthcare Analytics and Business Intelligence

These tools analyze healthcare data to provide insights for better decision-making. Hospitals use them to improve operational efficiency, patient outcomes, physician management, and cost management.

Health Information Exchange (HIE) Platforms

HIE platforms facilitate the secure exchange of patient information among healthcare providers, ensuring that crucial medical data is accessible when needed, promoting coordinated care.

Clinical Decision Support Systems (CDSS)

CDSS software assists healthcare professionals by providing evidence-based guidance at the point of care. It aids in diagnosing and treating patients by offering recommendations and alerts based on medical knowledge and patient’s data.

Hospital Contract Management Software

Hospital contract management software streamlines contract processes, automates approvals, and enhances compliance. It simplifies contract creation, tracking, and reporting, improving efficiency and reducing errors. Users can easily access contract details, deadlines, and revisions, ensuring transparency. The software also alerts stakeholders about critical dates and obligations. It facilitates collaboration among teams, enabling faster decision-making. Additionally, it integrates with other hospital systems, enhancing data accuracy.

How To Create A Hospital Management Software

So, here we are presenting the steps or a process of creating an Hospital Management Software. Read them with your focus to get the answer of your question (how to create hospital management Software) and apply each step when you start when you start working for development of HSM.
How To Create A Hospital Management Software

Conduct A Market Research

To create a hospital management software, the very first step you should follow is conducting market research. It means you need to gather information about your competitors and hospitals who use HMS. Find out what types of hospital management software are already available and what features they offer. Understand the needs and challenges they face. Talk to potential users to get insights into what they require from such software.

This research helps you identify gaps in the market that your software can fill and ensures you’re creating a product that meets real-world needs. It also helps in setting the right pricing strategy and marketing approach.

Select the Type Of Healthcare Management Software

After a market research, you’ll need to decide on the type of healthcare management software you want to create. This could be EHR software, Patient Billing and Scheduling software, or even special software for a specific medical department. Your choice should align with your research findings and your team’s expertise.

For example, if you find that there’s a demand for user-friendly EHR systems, you might focus on that. Keep in mind that different types of software will have different functionalities and user requirements, so choose wisely to meet the specific needs of your target users.

Make List Of Your Requirements And Must Have Features

Before creating a Hospital Management Software, it’s crucial to list your requirements and must-have features. This means making a plan of what the software needs to do. Consider aspects like patient management, appointment scheduling, billing, inventory, and report generation

Also, think about user roles and permissions for doctors, nurses, and administrative staff. Your list should be comprehensive to ensure the software meets the needs of the hospital efficiently.

Choose The Development Approach

It is very necessary to choose the development approach. You can opt for two main approaches: custom development or using existing software (like EMR or EHR systems). Custom development allows you to create a custom solution that relates to your hospital’s needs but may take more time and resources. Using existing software can be quicker, but it has less chances that it will fulfill all requirements. Ensure that you choose an approach that aligns to your budget and timeline.

Additionally, consider scalability and long-term maintenance to keep your software up-to-date and efficient as your hospital grows.-

Release MVP

Developing HMS can be a complex and time-consuming endeavor. To start quickly and gather user feedback, it’s good to release a minimum viable product (MVP). An MVP is a simple version of your HMS that includes only the most essential features.

By focusing on core functionalities such as patient registration, appointment scheduling, and billing you can launch the MVP faster. This allows you to gather insights from real users and it helps you to make a specific decision about further development.

Once the MVP is live, continuously gather feedback, identify pain points, and refine your software on the basis of user input. This iterative approach ensures that your HMS evolves to meet your needs effectively.

Deploy The HMS

After developing and refining your hospital management software, It’s time to deploy it in a hospital setting. Deployment involves several steps to ensure a smooth transition from the existing healthcare systems, to your new HMS.

Firstly, prepare the hospital’s infrastructure, including hardware and network requirements, to support the software. Then, perform thorough testing to identify and resolve any bugs or issues. Train the hospital staff on how to use the HMS. Provide them a comprehensive hospital management software guide and documentation.

Once everything is in order, begin the deployment process in stages. Start with a small group of users to minimize disruptions. Monitor the system closely during the initial days to address any issues. As HMS becomes stable, expand its usage across the entire hospital.

How Bigscal Can Help You In Developing Hospital Management Software?

If you are still in confusion on how to create a hospital management software then we are all here to help you. Our company is one of the best hospital management software development companies in India. Hence, we can assist you in creating hospital management software by leveraging our expertise in HMS development.

We can design a user-friendly interface, integrate features like patient data, appointment scheduling, billing, and more. Moreover, our experience ensures that the software complies with industry standards and is secure. So, why wait to streamline your hospital operations and improve patient treatment through efficient software solutions by choosing us.

Your Hospital Business is growing And you are tensed about handling healthcare tasks


So, as we are concluding our guide, we hope you understand all the answers to your question on how to create hospital management software! However, this process is a bit tough to follow but it’s worth following and creating the HMS. And as you just read, you can simply approach us for help in developing a hospital management system.


Some of the top hospital management companies are HCA healthcare, Tenet Healthcare, and Universal Health Services in the US. These companies manage and operate numerous hospitals and healthcare facilities across the country.

Hospitals typically use a variety of software systems to manage patient information, billing, and operations. Common types of software include EHR systems (e.g., Epic, cerner), HIS, PACS, and billing software like Meditech or Athenahealth. These systems help to streamline treatment, administrative tasks, and data management.

Hospital management, often referred to as healthcare administration or healthcare management, encompasses the planning, coordination, and oversight of various aspects within a hospital or healthcare facilities. This includes managing personnel, financial resources, patient’s care, infrastructure, and compliance with regulations to ensure efficient and effective healthcare delivery.

Many hospitals in the United States commonly use Electronic Health Record (EHR) systems. Some of the widely used EHR software includes Epic, Cerner, and Allscripts. These systems help hospitals manage data of patients, treatment plans, and streamline healthcare operations. Please note that software preferences may vary by region and healthcare institution.

PM (Practice Management) systems in healthcare are software solutions that streamline administrative and financial tasks within medical practices. They handle appointment scheduling, billing, insurance claims processing, and patient’s records management. PM systems help healthcare providers manage their practices efficiently, reduce paperwork, and ensure accurate billing and reimbursement processes.